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Free Shipping
On Orders Over $60
AUSTRALIA ONLY

Frequently Asked Questions


Contact Information


WHERE IS YOUR SHOP LOCATED?
Our shop is at 1081 Frankston-Flinders Road, Somerville VIC 3912


WHAT ARE YOUR SHOP OPENING TIMES?
MONDAY       9:30am - 3pm
TUESDAY      9:30am - 3pm
WEDNESDAY 9:30am - 3pm
THURSDAY    9:30am - 3pm
FRIDAY         9:30am - 3pm
SATURDAY    9:30am - 3pm

Closed SUNDAY & PUBLIC HOLIDAYS


DO YOU HAVE AN ONLINE STORE?
YES! Welcome to our new online store!


SHIPPING & RETURNS
WHAT IS YOUR RETURN POLICY?
​We are happy to accept returns or exchanges on faulty merchandise. If you purchase faulty goods please contact us within 7 days so that we can arrange to have the goods replaced or your money refunded.

For any other returns and cancellations, there is a 15% restocking fee. Items must be returned in their original packaging within 30 days of purchase. A return or exchange will be issued when the original product is received by us.


WHAT ARE YOUR SHIPPING RATES?

Shipping is $8.95 flat rate for any order under $60 AUSTRALIA ONLY

FREE Shipping for any order over $60 AUSTRLIA ONLY

We do offer instore pickup as well.



CLASSES & EVENTS
DO I NEED TO BOOK INTO CLASSES OR CAN I JUST SHOW UP?
Please Book into the class you would like to attend via the classes link, either online via ZOOM or in store (limited seats)


DO YOU SHIP INTERNATIONALLY?

Yes we do

You will be charged the actual postage quote

All orders will be sent via Australia Post. We will get a quote from the post office and send you an email with the details. If cost accepted we will send a PayPal invoice for the shipping

Orders will be sent when payment is made in full and tracking number emailed to you

If confirmation is not received about the postage cost within 3 days, your order will be canceled and money refunded

Please allow up to 28 working days for your order to arrive

If your order does not arrive in the above stated times please contact us. We can not be held liable for any loss or damage incurred during shipping, although we will make every effort to assist with making enquiries with Australia Post.




Shipping & Returns


WHAT IS YOUR RETURN POLICY?
​We are happy to accept returns or exchanges on faulty merchandise. If you purchase faulty goods please contact us within 7 days so that we can arrange to have the goods replaced or your money refunded.

For any other returns and cancellations, there is a 15% restocking fee. Items must be returned in their original packaging within 30 days of purchase. A return or exchange will be issued when the original product is received by us.


WHAT ARE YOUR SHIPPING RATES?
For orders under $60 flat rate shipping $8.95

Orders over $60 FREE SHIPPING

AUSTRALIA ONLY

We do offer instore pickup as well

INTERNATIONAL SHIPPING - a quote will be emailed and if accepted a PayPal invoice will be sent, once paid your order will be posted


Classes & Events


DO I NEED TO BOOK INTO CLASSES OR CAN I JUST SHOW UP?
Please Book into the class you would like to attend so we can email your copy of the instructions and the link to Zoom.