We are happy to accept returns or exchanges on faulty merchandise. If you purchase faulty goods please contact us within 7 days so that we can arrange to have the goods replaced or your money refunded.
For any other returns and cancellations, there is a 15% restocking fee. Items must be returned in their original packaging within 30 days of purchase. A return or exchange will be issued when the original product is received by us.
WHAT ARE YOUR SHIPPING RATES?
All orders under 2kg
For orders under $75 Economy Shipping $10.99 Express Shipping $14.99
Orders over $75 FREE SHIPPING (Economy) Express $10
All orders over 2kg will be sent a seperate shipping invoice via PayPal (OJZT Pty Ltd) with actual costs
DO YOU SHIP INTERNATIONALLY?
Yes we do!
You will be charged the actual postage quote
All orders will be sent via Australia Post. We will get a quote from the post office and send you an email with the details. If cost accepted we will send a PayPal invoice for the shipping
Orders will be sent when payment is made in full and tracking number emailed to you
If confirmation is not received about the postage cost within 3 days, your order will be canceled and money refunded
Please allow up to 28 working days for your order to arrive
If your order does not arrive in the above stated times please contact us. We can not be held liable for any loss or damage incurred during shipping, although we will make every effort to assist with making enquiries with Australia Post.
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country
Classes & Events
DO I NEED TO BOOK INTO CLASSES OR CAN I JUST SHOW UP?
Yes, please book and pay for classes online, over the phone or in-store as we have limited spots (6 per class)