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Frequently Asked Questions


Contact Information


WHERE IS YOUR SHOP LOCATED?
Our shop is at 1081 Frankston-Flinders Road, Somerville VIC 3912


WHAT ARE YOUR SHOP OPENING TIMES?
SUNDAY CLOSED
MONDAY CLOSED
TUESDAY 10am - 3pm
WEDNESDAY 10am - 3pm
THURSDAY 10am - 3pm, 7pm - 9pm
FRIDAY 10am - 3pm, 7pm - 11pm
SATURDAY 10am - 3pm


DO YOU HAVE AN ONLINE STORE?
YES! Welcome to our new online store!



Shipping & Returns


WHAT IS YOUR RETURN POLICY?
​We are happy to accept returns or exchanges on faulty merchandise. If you purchase faulty goods please contact us within 7 days so that we can arrange to have the goods replaced or your money refunded.

For any other returns and cancellations, there is a 15% restocking fee. Items must be returned in their original packaging within 30 days of purchase. A return or exchange will be issued when the original product is received by us.


WHAT ARE YOUR SHIPPING RATES?
Shipping will be calculated at the time of checkout. 

We do offer instore pickup as well.


Classes & Events


DO I NEED TO BOOK INTO CLASSES OR CAN I JUST SHOW UP?
Please Book into the class you would like to attend so we can have a kit ready for you.